Help & Support

How can we help you?

Browse our guides and support resources for patients, healthcare institutions, and developers.

Browse by audience

Find the guides that are right for your role on the OpesCare platform.

For Patients

Learn how to register for a Health ID, review your clinical timeline, manage consent requests, and understand your privacy rights.

For Institutions

Training resources for hospital admins, doctors, nurses, lab technicians, and pharmacy staff on clinical workflows and integration.

For Developers

Technical documentation, API references, SDK guides, and integration tutorials for building on the OpesCare platform.

Popular help topics

Frequently referenced guides across all user types.

Getting a Health ID

Step-by-step guide for patients registering on OpesCare for the first time.

Using Your QR Code

How to present your Health ID QR code at a clinic, lab, or pharmacy.

Reviewing Consent Requests

How to approve, deny, or modify access requests from healthcare providers.

Viewing Your Timeline

How to read and understand your clinical visit, prescription, and lab history.

Registering a Facility

Guide for hospitals, clinics, labs, and pharmacies applying to join the network.

Lost or Forgotten Password

How to recover access to your account securely.

Webhooks and Events

Developer guide to subscribing to OpesCare real-time event streams.

Contact Support

Reach our support team for issues not covered in the help center.

Still need help?

Our support team is available to assist patients, healthcare facilities, and developers. We typically respond within one business day.

Contact Support Browse FAQ